Help Center

Frequently Asked Questions

Everything you need to know about the product and billing. For anything else, reach out to our team.

No! That is the beauty of Coffeeloc. Your customers simply scan a QR code at the counter using their normal smartphone camera or tap an NFC tag. Their digital card opens directly in their web browser or Apple/Google Wallet. This removes all friction and increases participation by 80% compared to traditional apps.
Our €39/mo plan is completely month-to-month. There are no contracts and no hidden fees. If you decide Coffeeloc isn't for you, you can cancel directly from your dashboard with one click. Your QR codes will simply stop working at the end of your billing cycle.
Coffeeloc runs independently of your POS. You simply keep a small "Stamper device" or a unique QR code behind the counter. When a customer buys a coffee, your barista taps their phone or lets them scan the code. It literally adds 2 seconds to the transaction, meaning it works alongside ANY register system (Square, SumUp, Toast, etc).
If you don't have a website (or your current one is outdated), our team will design, build, and host a beautiful, fast-loading website on your own custom domain (e.g., yourcafe.com). It's a one-time setup fee. We handle everything, and you can edit your opening hours or menu easily from the Coffeeloc dashboard.

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