Finally know who your regulars actually are
Every stamp and every order builds a customer record. Visit counts, last seen, contact details — yours to keep.
In short
Coffeeloc CRM is a lightweight customer database for independent hospitality venues. It is populated automatically: every loyalty signup and every direct order creates or updates a customer record with contact details, visit count and last-seen date. The venue owns the list and can export it. The free plan holds up to 100 customers; Pro removes the limit.
You do not have to build it
The list fills itself from loyalty signups and orders. There is no data entry step, which is the reason most small-venue CRMs stay empty.
Visit frequency is the number that matters
Total revenue tells you about last month. Visit frequency and last-seen tell you who is drifting away while there is still time to do something about it.
The list is yours
A marketplace holds your customer relationships and charges you for access to them. Here the records sit in your account and can be exported.
It is the foundation for everything else
Campaigns, rewards and targeted offers are only possible once you know who came in and how often. This is the layer the rest sits on.
How it works
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1
Customer joins loyalty or orders
A record is created with whatever contact detail they gave.
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2
Each visit updates the record
Stamp counts and order history attach to the same customer.
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3
Review the list
Sort by visits or last seen to find your regulars and the ones slipping away.
Common questions
How many customers can I store for free?
The free plan holds 100 customer records. Pro is unlimited at $9 per month.
Do I have to enter customers manually?
No. Records are created automatically when someone joins the loyalty programme or places an order.
Can I export my customer list?
Yes. The list belongs to your business.
Works with
Let them order before they walk in
Order-ahead and pickup ordering for cafés and restaurants. Guests order from your own menu link, the ticket lands on your dashboard, and you keep 100% of it.
A digital stamp card your customers never lose
Digital stamp cards for independent cafés and restaurants. Customers scan a QR code, collect stamps and redeem rewards — no app download, free for your first 100 customers.
Reach your regulars directly
SMS and email campaigns to your café's own customer list, built from loyalty signups and orders. Currently in development — join the waitlist.
Read more
Your Café's Customer List: How to Build One That Works
Most cafés serve thousands of people a year and can name twenty of them. How to build a customer list from the tools you already run, and what to do with it.
LoyaltyDigital Loyalty Cards for Cafés: The Complete Guide
How digital stamp cards actually work, what they cost, and how to launch one in your café this week without asking customers to download an app.
RetentionTurn First-Time Customers Into Regulars: 7 Tactics
Most cafés spend everything on getting people through the door and nothing on getting them back. Seven tactics that work in a small venue, in order of effort.
Your venue can be live in five minutes
Digital stamp card, QR menu and your first 100 customers — free forever, no card required.
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